Testimonials
An Ambassador can provide fact gathering information about needs and future requests without any sales pressure. This equates to businesss being very open to communicate with the Ambassador about their problems and concerns with their current business Processor Service. They appreciate not only the email and phone contact from Robert Henderson but the person-to-person contact from the Ambassador." - Robert B, Mortgage Broker
As owners and operators of three different companies that utilize NXGEN services - including Hunter & Company LLC (an interior design showroom), Craggy Range Bar & Grill, and Crush Wine Bar 
- we have been very pleased with their competitive pricing, professional sales staff and unbelievably responsive customer service.
"When we purchased the location at Craggy Range Bar & Grill, we ran the restaurant under the previous name for a few months to get through the high season.
"The morning of the day we re-opened under that name, we realized that we had not yet set up a credit card processing system. I called NXGEN. They jumped at the need and had us running in time for happy hour that evening.
NXGEN services are second to none. Over four years of service we have not had a single problem. NXGEN customer service is always there to help with a courteous and friendly attitude. Whatever your needs may be, NXGEN will provide you with the best, most cost efficient service." - Sarah N., MD., Plastic Surgeon
"In our latest venture, Crush Wine Bar, our first couple of weeks saw significant challenges relative to the programming of our POS system. We called NXGEN for help as we were not certain as to the source of the problem. It was clearly a POS programming problem and they could have easily told us that and wiped their hands clean of any responsibility.
"Instead, they spent countless hours day and night with our POS representative, POS Technical Support and our accountants to ensure that the problem was solved and that we received payment for all the charges that had 'disappeared' as a result of the POS system.
Now that I can work with my network of people I know, without worrying about learning all the details of electronic payments, I see how this could become my retirement plan" - Joe A., Business Owner (Fitness)
"NXGEN has always gone above and beyond to meet our needs and to satisfy any challenges we come across and have literally saved us tens of thousands of dollars over the years in their timely and effective problem solving.
"We would not use another credit card processor for any of our businesses." - Bayard D., Business Owner (Restaurants, Bars, Interior Design)
Case Studies
Client: Mark B.
Industry/Profession: Tax Preparation
Business Challenge: Save client credit card processing transaction fees while earning residual income.
Results: NXGEN Business Analyst, Darrin Tyree, describes how Mark B. became a NXGEN Ambassador
"I received an incoming lead from one of our referral sources. Mark, representative of the referred business, wanted to consolidate his two offices into one processing relationship while saving money. He sent his statements and we found we could save him hundreds of dollars annually. Mark initially requested for me to come to their offices to talk with them but I countered that maybe they would like to come visit NXGEN and take a tour of the facilities. He came in, completed the application and toured the facility.
"During our conversation I discovered that Mark does a lot of taxes for small to mid-range businesses. As we had his account up and running in under 48 hours, he was impressed and confident with NXGEN's abilities. I shared with him that he was in a unique position to refer his clients to us for review of their current transaction processes, which would strengthen his relationship with his clients and earn him residual income on all transactions. He liked that and felt that we were a competent partner with similar core values. In the same week that he reduced his businesses expenses, he also signed up as a NXGEN Ambassador and started to actively refer businesses in his network, thereby reducing costs and increasing personal income! The following is an excerpt from the referral source's newsletter and a personal email from Mark."
Letter to XYZ members:
Just a quick note to let you know that we contacted NXGEN a month or so ago - because of the referral here from XYZ.
We had interviewed and considered several different companies but decided to go with NXGEN. I just wanted to pass on our appreciation for the referral. We found them to be professional, well-organized, and a pretty good company to work with on our business account. We have had a very satisfactory experience in working with them!!! Just thought you would like to know. Respectfully, Mark B.
P.S. We love the NXGEN website thing for doing our CC receipts.
P.S.S. I want to start our NXGEN referral process here as soon as tax season is behind us. I think this is definitely something that would be of value/benefit to our clients and there could be a number of new people for you to work with.
Ambassador: Robert B.
Industry/Profession: Mortgage Broker
Business Challenge: Find a job to fill in down time and earn residual income.
Results: "An insurance broker and long-time friend of mine asked if I've ever heard of the business processing service business. I said yes, but haven't made any commitments. He told me that Richard Wallace has a son who was promoted to National Sales Manager of a company named NXGEN.
"The Ambassador Program concept sounded great because currently I'm in the mortgage broker storm and referring off business is all I can do at this moment in time. It's a great way to diversify and add another product line while being self employed.
"My insurance broker gave me the company name and I called up Dowe Kaufman for a phone interview.
"The Ambassador Program works well in that it gives me another business to talk about and the opportunity to cross sell. It also seems to run effortlessly when you team up with a knowledgeable inside Business Analyst, like Robert Henderson. Listening to his first conference call stating that NXGEN runs a very lean operation impressed me because that's how I've always run my own business. Cutting costs and saving money has always motivated me personally and clients have appreciated the past refinances for their own families. Robert has helped me provide the same benefit for future NXGEN clients.
"This job fits easily into everyday life. Every business person you know can potentially be a new client. “Create monthly residual income to make life easier and more enjoyable - and play more tennis tournaments and relax with the family!"
Client Name: Sean C.
Industry/Profession: NXGEN Ambassador
Business Challenge: Promote positive change in a down economy and increase efficiency while raising income.
Results: "I just wanted to take the time to thank you for all your efforts that are going into the new Ambassador Program! I am so excited that we, as home-based business professionals, now have this exceptional new program to promote and offer to business owners and professionals who are looking for positive change. Being part of the home-based business sector, I have offered professional financial services to my clients for the past 20 years and I see this as an opportunity of a lifetime.
"I have been with NXGEN Payment Services for just over two years now and thoroughly enjoy the level of professionalism and dedication that the ownership and staff represents. With this program I can now show anyone who has the desire to focus on gathering a complete business statement how to make ongoing residual income.
"I no longer have to spend my valuable time with proposals, contract paperwork, terminal downloads, and calls from businesss. That is now all handled by Customer Service and your appointed Business Analyst once you become an Ambassador. 90% less work to get paid with the assistance of your support team and quite a bit of money on the table paid to the Ambassador!"
