NXGEN's MerchReport.com Key in Servicing Fortune 500 ABC Supply
NXGEN's MerchReport.com Key in Servicing Fortune 500 ABC Supply
July 2010, Whitefish, MT and Beloit, WI - NXGEN Payment Services, the leading Merchant Service Provider for Elavon Global Payment Services operating in the United States, Canada, United Kingdom and Italy, and ABC Supply, the largest wholesale distributor of roofing in the United States and one of the nation's largest distributors of siding, windows and other select exterior building products announced the expanded partnership between the two industry leaders.
ABC Supply, with 479 locations in 44 states and the District of Columbia producing sales of more than $4 billion, spent the past 5 years in search of a payment processing partner that could provide three essential requirements: US-based customer service, custom analytical reporting, and lower fees. NXGEN and Elavon were able to deliver on them all.
"After listening to countless sales pitches over the years and working with several processors to develop the custom reporting I wanted to help control our credit card processing fees, I was hopeful, but skeptical, when NXGEN told me they would develop the reporting I required,? states Steve Murphy, ABC Supply Treasury Manager. "The resulting MerchReport.com is exactly the reporting tool that every other processor said was not available and could not be developed."
The relationship began in 2009 with a short 10 location beta test. NXGEN and MerchReport.com immediately proved their intended worth and the remaining 340 locations were brought on board in August 2009. The large scale conversion to NXGEN and Elavon was completed in only 10 business days.
Murphy explains, "MerchReport.com allows me to quantify our 'controllable downgrade' opportunities by reason and dollars by branch and is allowing us to go after the approximately $1 million in excess fees that we are paying due to our own controllable actions."
On July 1, 2010, ABC Supply finalized its purchase of Bradco Supply Corp. The acquisition increased the existing 350 location industry leader by adding another 129 locations in 30 states. NXGEN and Elavon coordinated the process to ensure that new terminals were customized, programmed and delivered in only 3 days to all the Bradco locations, ready to go prior to July 1.
"ABC Supply was in search of an organization that holds the same ideals of efficiency and personal service as they do," said Randy Tillim, NXGEN Director of Business Development. "NXGEN prides itself on absolute integrity and excellence. We consult with our merchants to reduce their expenses through pricing as well as efficiency within their own four walls. Providing them with a premier service level is mandatory."
About NXGEN Payment Services
NXGEN, a global provider of credit card processing in the United States, Canada, United Kingdom and Italy, is the top MSP for Elavon Global Payment Services through USBank. Michael Jaffe, Vice President of Marketing and New Programs states, "NXGEN's mission is to increase the level of professionalism in the Payment Services Industry while providing merchants with the next generation of products at the most competitive prices - Acting locally while thinking globally!"
MerchReport.com developed by NXGEN provides detailed interchange processing reports for high volume customers (>$1 million/month). The downgrade reporting assists customers by targeting areas of saving in all their accounts. It is useful in tracking transactions, training store managers to reduce expenses on their processing costs and saving the organization's money.
The goal of NXGEN is to set the standard for value and service through timely innovation and a company-wide commitment to each and every one of our merchants. By consistently focusing on these goals, NXGEN continues to pursue our vision to be the global leader in the payment processing industry.
About ABC Supply Co. Inc.
Headquartered in Beloit, WI, ABC Supply was founded by Ken and Diane Hendricks in 1982 and is dedicated exclusively to serving professional contractors. A four-time winner of the Gallup Great Workplace Award, ABC Supply has distinguished itself by following a simple guiding principle; take care of contractors better than any other distributor. It accomplishes this by being a 'people-first' company that treats its associates with respect and gives them the tools they need to succeed.
For more information, please contact NXGEN Payment Services at: 1-866-863-9977 E-mail: mjaffe@nxgen.com Internet: www.nxgen.com.
July 2010, Whitefish, MT and Beloit, WI - NXGEN Payment Services, the leading Merchant Service Provider for Elavon Global Payment Services operating in the United States, Canada, United Kingdom and Italy, and ABC Supply, the largest wholesale distributor of roofing in the United States and one of the nation's largest distributors of siding, windows and other select exterior building products announced the expanded partnership between the two industry leaders.
ABC Supply, with 479 locations in 44 states and the District of Columbia producing sales of more than $4 billion, spent the past 5 years in search of a payment processing partner that could provide three essential requirements: US-based customer service, custom analytical reporting, and lower fees. NXGEN and Elavon were able to deliver on them all.
"After listening to countless sales pitches over the years and working with several processors to develop the custom reporting I wanted to help control our credit card processing fees, I was hopeful, but skeptical, when NXGEN told me they would develop the reporting I required,? states Steve Murphy, ABC Supply Treasury Manager. "The resulting MerchReport.com is exactly the reporting tool that every other processor said was not available and could not be developed."
The relationship began in 2009 with a short 10 location beta test. NXGEN and MerchReport.com immediately proved their intended worth and the remaining 340 locations were brought on board in August 2009. The large scale conversion to NXGEN and Elavon was completed in only 10 business days.
Murphy explains, "MerchReport.com allows me to quantify our 'controllable downgrade' opportunities by reason and dollars by branch and is allowing us to go after the approximately $1 million in excess fees that we are paying due to our own controllable actions."
On July 1, 2010, ABC Supply finalized its purchase of Bradco Supply Corp. The acquisition increased the existing 350 location industry leader by adding another 129 locations in 30 states. NXGEN and Elavon coordinated the process to ensure that new terminals were customized, programmed and delivered in only 3 days to all the Bradco locations, ready to go prior to July 1.
"ABC Supply was in search of an organization that holds the same ideals of efficiency and personal service as they do," said Randy Tillim, NXGEN Director of Business Development. "NXGEN prides itself on absolute integrity and excellence. We consult with our merchants to reduce their expenses through pricing as well as efficiency within their own four walls. Providing them with a premier service level is mandatory."
About NXGEN Payment Services
NXGEN, a global provider of credit card processing in the United States, Canada, United Kingdom and Italy, is the top MSP for Elavon Global Payment Services through USBank. Michael Jaffe, Vice President of Marketing and New Programs states, "NXGEN's mission is to increase the level of professionalism in the Payment Services Industry while providing merchants with the next generation of products at the most competitive prices - Acting locally while thinking globally!"
MerchReport.com developed by NXGEN provides detailed interchange processing reports for high volume customers (>$1 million/month). The downgrade reporting assists customers by targeting areas of saving in all their accounts. It is useful in tracking transactions, training store managers to reduce expenses on their processing costs and saving the organization's money.
The goal of NXGEN is to set the standard for value and service through timely innovation and a company-wide commitment to each and every one of our merchants. By consistently focusing on these goals, NXGEN continues to pursue our vision to be the global leader in the payment processing industry.
About ABC Supply Co. Inc.
Headquartered in Beloit, WI, ABC Supply was founded by Ken and Diane Hendricks in 1982 and is dedicated exclusively to serving professional contractors. A four-time winner of the Gallup Great Workplace Award, ABC Supply has distinguished itself by following a simple guiding principle; take care of contractors better than any other distributor. It accomplishes this by being a 'people-first' company that treats its associates with respect and gives them the tools they need to succeed.
For more information, please contact NXGEN Payment Services at: 1-866-863-9977 E-mail: mjaffe@nxgen.com Internet: www.nxgen.com.